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UNITED KINGDOM
KOCH MEDIA (http://faq.kochmedia.co.uk/)
We have put this product through rigorous tests and you shouldn't experience any problems. However, it's impossible to test every configuration and should you experience any problems regarding this product, please go to http://www.kochmedia.com/ support section. Here you will be able to browse through our Frequently Asked Questions (FAQ) where the most common problems are identified.
If you cannot find what you are looking for in the FAQ section, then please find contact details below or call the following numbers:
Technical Support Hotline 0906 732 9005
(Calls are charged at 1.00 GBP per minute)
Available: Mon - Fri 11am - 7pm.
Weekends and Public Holidays 11am - 5pm
Technical Support Helpdesk email: support(at)kochmedia.co.uk Tips & Tricks hotline 0906 906 0015
(Calls charged at 1.50 GBP per minute)
Available: Mon - Sun 9am - 12pm
USA
CDV
Officially, all customers that need support should be going to our website at http://www.cdvusa.com/ and fill out a support ticket there under the customer support section/tab.
FRANCE
KOCH MEDIA
Support technique: 0825 15 00 58*
Du lundi au vendredi de 10h a 19h – 0,15 €/mn
Email: support.fr(at)kochmedia.com
ITALIA
KOCH MEDIA
Informazioni tecniche: Se dovessero insorgere problemi durante l'installazione del prodotto, potete contattare il nostro servizio tecnico:
assistenza(at)deepsilver.net
Alla comunicazione vanno allegati una lista dell'hardware utilizzato con indicazione della marca e del modello delle schede audio e grafica, e del processore.
AUSTRALIA
KOCH MEDIA
Technical Support Hotline 0906 732 9005
(Calls are charged at 1.00 GBP per minute)
Available: Mon - Fri 11am - 7pm.
Weekends and Public Holidays 11am - 5pm
Technical Support Helpdesk
email: support(at)kochmedia.co.uk
Tips & Tricks hotline
0906 906 0015
(Calls charged at 1.50 GBP per minute)
Available: Mon - Sun 9am - 12pm
Useful Hints
http://forum.sacredeng.ascaron-net.com/
HUNGARY
CDV
A technikai támogatás e-mail címe: info(at)cdv-sevenm.hu
Internetes támogatás web címe: http://www.cdv-sevenm.hu/
Telefonos ügyfélszolgálat: 06 1 430 3758
POLAND
CENEGA
Adres pocztowy: Dzial Pomocy Technicznej
Cenega Poland Sp. z o.o. ul.
Dzialkowa 37, 02-234
Warszawa
Numer telefonu: (22) 574 2 574
(od pon. do pt, w godz. 9-18)
Faks: (22) 574 2 555
Web: http://www.cenega.pl
E-mail: serwis(at)cenega.pl
CZECH REPUBLIC
CENEGA
Web: http://www.cenega.cz
e-mail: help(at)cenega.cz
Tel.: +420 257 189 545 (Mon-Fri, 9:00-17:00)
GREECE
support(at)hell-tech.com
SPAIN & PORTUGAL
ATARI
INSIDE MANUAL – Atari Ibérica Tech Support details and address.
Nuestro Servicio de atención al cliente está siempre dispuesto a ayudarte con cualquier duda que tengas en la instalación o en el uso del nuevo software.
ATARI IBÉRICA S. XXI, S.A.
Cañada Real de las Merinas, 3, Ed. 4, 5ª planta
Centro de Negocios Eisenhower
28042 Madrid
SOPORTE TECNICO:
Tlf: 902 10 18 67
Horario: de lunes a jueves de 09:00 a 18:30 y viernes de 09:00 a 15:00
e-mail: stecnico(at)atari.com
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